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Terms and Conditions of Sale

General Terms and Conditions and Purchase Policy

TICKETS PURCHASE

Tickets can only be purchased through the online procedure. It is necessary to be registered on the site and to be logged in before starting the purchase procedure. In order for registration to be correctly registered, the fields must be completed in all their parts.
At the end of the purchase procedure the user will receive an e-mail with a summary of the order; if the payment is made through Paypal, the system will send a second email with the data relating to the transaction.
The registration will be considered valid only if sent within the deadline indicated in the activity program and accompanied by the payment of the requested fee, unless otherwise specified in each case.

PAYMENT

The payment methods, shown in detail at the time of purchase, are:

  • bank transfer (in the payment reason you must always specify the order number displayed in the online purchase summary email and the participant's name)
  • Credit card
  • Paypal

Methods other than those indicated above are not accepted, except for specific agreements to be defined case by case.
Choosing the bank transfer as paying method, the payment data will be sent in the registration summary email. In case of payment by credit card or Paypal, the user will be directed to the Paypal platform and can therefore choose to pay through his personal Paypal account or to use his personal credit card, if present among those listed by the system, entering the data as required in the wizard and without having to create a Paypal account.
The security of online transactions is guaranteed by PayPal. More info on www.paypal.it.

CONFIRMATION

A few days before the beginning of Enoforum, Vinidea will send an e-mail message to all members with further information on how to participate in the event. It is therefore of fundamental importance to provide at the time of registration an e-mail address that is constantly checked and / or telephone numbers to which you are always available.

CANCELLATION

In case of renunciation by the participant, the communication must be written by e-mail, at least 5 working days before the date of the event, and gives the right to full repayment of the participation fee paid; waivers communicated subsequently involve a penalty as specified below:

  • up to 5 working days before the date of the event no penalty
  • from 4 to 3 working days before the date of the event 50% penalty
  • from 2 working days before the date of the event 100% penalty
    Failure to participate without prior notice within the time specified will result in the total loss of the amount paid.

CERTIFICATE OF ATTENDANCE

All participants can request to receive a certificate of participation which will be sent after the event exclusively via email in a format .pdf.

INVOICING

Participants are invited to provide in full all the requested data, taking responsibility for their correctness and truthfulness. Any discrepancies that were to be found upon receipt of the invoice must be promptly communicated to facilitate the necessary adjustments. The invoice is issued upon receipt of payment of the registration fee. Any different administrative / accounting need must be communicated to Vinidea (see address below) before the invoice is issued.

RESPONSIBILITY

Vinidea disclaims any responsibility for any accidents or damage to persons or things that may accidentally occur during the event, rather than on the journey between the participant's residence and the place of the event.

CUSTOMER SERVICE

Vinidea offers a support service in the online registration procedure for Enoforum 2019, which can be used by writing to the address enoforum@vinidea.it.

INFORMATION TO THE USER

The data provided by the user when registering on the website www.vinidea.it can be accessed and modified at any time by the user by accessing to the "User Data" section, visible after logging in.
This service offers to the user a whole range of information and functionality:

  • change login password
  • change personal data (payment data is not stored by the system)
  • activate / deactivate / modify the newsletter subscription
  • register for all the activities promoted by Vinidea, through the online registration procedure (not available for study trips)

PRIVACY

With the FREE and VOLUNTARY registration to Vinidea the user will receive communications in the form of newsletters sent by e-mail, which represent a professional tool that reports updates on the winemaking sector. At any time it is possible to interrupt the reception by modifying the choices given in the "User Data" section or simply by using the unsubscribe link at the bottom of each newsletter. Making the cancellation will no longer be received communications from Vinidea, and the subjects connected to it: SIVE Association and Infowine.com. For more information, we recommend viewing the complete Privacy Policy.

CONTACTS

Vinidea S.r.l. –SIVE Secretariat
Legal and administrative office: Piazza 1° Maggio 20 - 29028 Ponte dell’Olio (PC) - Italia
WEB: www.vinidea.it - www.siveonline.it - www.enoforum.eu
Tel. +39.0523 87.64.23, Fax. +39.0523 87.63.40
Email: info@vinidea.it; iscrizioni@vinidea.it

The office is open Monday to Friday, from 8.30am to 12.30pm and from 2.00pm to 6.00pm

Item available in italiano
© Vinidea srl 2016: Piazza I° Maggio, 20, 29028 Ponte dell'Olio (PC) - ITALY - P.Iva: 01286830334
Tel: 0039-0523-876423 - email: info@vinidea.it
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